Delivery Information
At Portobello Leather House, we aim to provide a seamless and reliable delivery experience for our customers worldwide. Below, you’ll find all the details about our shipping process, estimated delivery times, and other important information.
Shipping Destinations
We offer fast and secure shipping across the UK, Europe, the USA, Canada, and many other international locations. If your country is not listed at checkout, please contact us for assistance.
Delivery Timeframes
- UK Delivery: 2-5 business days
- Europe: 5-7 business days
- USA & Canada: 7-10 business days
- Rest of the World: 10-15 business days
Note: Delivery times may vary during peak seasons or due to customs processing for international orders.
Shipping Costs
- UK Orders: Free shipping on all orders
- Europe & USA: £24.99
- Rest of the World: £24.99
Order Processing & Tracking
- Orders are processed within 24-48 hours after payment confirmation.
- Once your order is dispatched, you will receive a tracking number via email so you can monitor your shipment in real-time.
Customs & Duties
For international orders, customs duties or import taxes may apply, depending on your country’s regulations. These fees are the responsibility of the customer and will be payable upon delivery.
Delayed or Missing Orders
If your order is delayed beyond the estimated timeframe, please contact our support team with your order details, and we will assist you promptly.
For any questions regarding delivery, feel free to reach out to us at Contact Us page.