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Welcome to our store

Since 1990 - East London Based British Brand Specializing in Leather Goods

Terms & Conditions

Welcome to Portobello Leather House. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making a purchase.


1. General Information

  • Portobello Leather House is a UK-based retailer specializing in genuine leather and sheepskin jackets.
  • These terms apply to all purchases made on our website.
  • We reserve the right to modify these terms at any time. Changes will be posted on this page.

2. Product Information

  • We strive to provide accurate product descriptions and images. However, slight variations in color or texture may occur due to the natural qualities of leather.
  • All products are made from 100% genuine leather and sheepskin, ensuring durability and premium quality.

3. Pricing & Payments

  • All prices are listed in GBP (£) and include VAT (where applicable).
  • We accept credit/debit cards, PayPal, and other secure payment methods at checkout.
  • Prices are subject to change without notice.

4. Shipping & Delivery

  • We ship worldwide. Estimated delivery times are available on our Delivery & Returns page.
  • Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances.
  • International customers are responsible for any applicable customs duties and import taxes.

5. Returns & Refunds

  • We offer a 30-day money-back guarantee for returns. Items must be unused, in original condition, and with all tags attached.
  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.
  • Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

6. Order Cancellations & Modifications

  • Orders can be modified or canceled within 24 hours of placing the order.
  • Once an order has been processed for shipping, it cannot be canceled.

7. Warranty & Product Care

  • Our products come with a guarantee of authenticity.
  • Leather and sheepskin require proper care to maintain their quality. We recommend avoiding excessive exposure to water and direct heat.

8. Intellectual Property

  • All content on this website, including images, logos, and product descriptions, is owned by Portobello Leather House.
  • Unauthorized use or reproduction of any content is strictly prohibited.

9. Liability Disclaimer

  • We are not liable for any indirect, incidental, or consequential damages resulting from product use or website access.
  • While we strive to provide a seamless shopping experience, we cannot guarantee that the website will always be available or error-free.

10. Governing Law

  • These terms and conditions are governed by the laws of the United Kingdom.
  • Any disputes will be subject to the jurisdiction of UK courts.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
📧 Email: portobelloleatherhouse@gmail.com
📍 Address: 187 Portobello Road, London, UK

By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.