Welcome to Portobello Leather House. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
- Portobello Leather House is a UK-based retailer specializing in genuine leather and sheepskin jackets.
- These terms apply to all purchases made on our website.
- We reserve the right to modify these terms at any time. Changes will be posted on this page.
2. Product Information
- We strive to provide accurate product descriptions and images. However, slight variations in color or texture may occur due to the natural qualities of leather.
- All products are made from 100% genuine leather and sheepskin, ensuring durability and premium quality.
3. Pricing & Payments
- All prices are listed in GBP (£) and include VAT (where applicable).
- We accept credit/debit cards, PayPal, and other secure payment methods at checkout.
- Prices are subject to change without notice.
4. Shipping & Delivery
- We ship worldwide. Estimated delivery times are available on our Delivery & Returns page.
- Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances.
- International customers are responsible for any applicable customs duties and import taxes.
5. Returns & Refunds
- We offer a 30-day money-back guarantee for returns. Items must be unused, in original condition, and with all tags attached.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Refunds will be processed within 5-7 business days after we receive and inspect the returned item.
6. Order Cancellations & Modifications
- Orders can be modified or canceled within 24 hours of placing the order.
- Once an order has been processed for shipping, it cannot be canceled.
7. Warranty & Product Care
- Our products come with a guarantee of authenticity.
- Leather and sheepskin require proper care to maintain their quality. We recommend avoiding excessive exposure to water and direct heat.
8. Intellectual Property
- All content on this website, including images, logos, and product descriptions, is owned by Portobello Leather House.
- Unauthorized use or reproduction of any content is strictly prohibited.
9. Liability Disclaimer
- We are not liable for any indirect, incidental, or consequential damages resulting from product use or website access.
- While we strive to provide a seamless shopping experience, we cannot guarantee that the website will always be available or error-free.
10. Governing Law
- These terms and conditions are governed by the laws of the United Kingdom.
- Any disputes will be subject to the jurisdiction of UK courts.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
📧 Email: portobelloleatherhouse@gmail.com
📍 Address: 187 Portobello Road, London, UK
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.